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It was customers’ rights, not workers’ rights.” When a passenger lodged a complaint against him, Uber suspended his account – and Qurashi was unable to defend himself against the passenger’s claims. “They are exploiting the drivers,” he said. But not any more,” said Qurashi, who cited Uber’s various price cuts, and the sizeable commission the company takes from each fare. “At that time, four years ago, they were paying good. Four years ago, he decided to try driving an Uber car. “Somebody told me Uber was paying good, so I did it,” said Shahnoor Qurashi, 54, who had been driving taxis since the early 90s. Now, fleets struggle to find enough drivers, and empty yellow taxis sit dormant in garages throughout the city. Taxi drivers, noticing the drop in passengers, began to leave the business behind: many transitioned towards driving for Uber, for other ride-hailing services like Lyft, Juno or Via – or for all of them at once. Uber officially arrived in New York in 2011 by 2015, Uber cars outnumbered taxis – and took away millions of rides. He sits in a massage chair in the taxi garage during a break Ignimora Atarouanourou, 39, from Togo, followed his father into the taxi business.He followed his brother-in-law into the taxi business, and has been driving ever since. Twenty years ago, Singh left the Punjab in northern India, where he had worked on a farm, and moved to New York. “I have problems with my English,” said Jinder Singh, 55. Occasionally, passengers are abusive or violent nationwide, taxi drivers are over 20 times more likely to be murdered on the job than anyone else.īut taxi driving provides the chance to make a living, however difficult or dangerous or meager – especially for working-class immigrants, who often have limited employment opportunities.
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For every moment spent without a paying passenger, the driver loses money. The job is not easy: the standard shift is 12 hours, and with the cost of leasing a car and filling the gas tank, a bad day means taking a loss. But as you well know, America has been a dream for everybody. “You start something, and then you get caught into it. He emigrated to New York from what was then Yugoslavia, shortly before the beginning of the Yugoslav wars. “I always liked driving cars,” said Dragan Lekic, 56.
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Dragan Lekic, 56, from former Yugoslavia, is calm and philosophical about the changes to the business that have come from Uber.